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Privacy Policy

FELICIA LEATHER respects your privacy and fully complies with the Greek and European GDPR Regulation. This Privacy Statement informs you of our privacy practices and the options available to you in connection with how we collect information about you and your online activity, and how you use them. This statement is readily available at our homepage https://www.felicialeather.gr/ and at the bottom of each page of the FELICIA LEATHER company website.


In developing FELICIA LEATHER privacy policy and standards, we adhere to and take into account all key principles and frameworks worldwide, including the OECD privacy and cross-border flow guidelines, EU Directive 95/ 46/ EC, the Asia-Pacific Economic Cooperation privacy legal framework and the Madrid Resolution on international privacy standards.


FELICIA LEATHER has also established a set of binding corporate rules, which have been approved by all data protection regulators in the European Economic Area and Switzerland, with effect from June 2011. The rules ensure the proper personal data protection of people covered in the European Economic Area, when processed by any of the legal entities of FELICIA LEATHER.


FELICIA LEATHER is committed to resolving privacy-related complaints for collecting or using personal data and information. FELICIA LEATHER COMPANY further commits to report any unresolved privacy complaints by EU citizens or residents, regarding the transfer of their personal data, to an independent dispute resolution mechanism, in the context of the Authorities.


FELICIA LEATHER collects personal data and information of its visitors/ users only when they voluntarily provide them. Personal data is information that can be used to identify or communicate with a person, as well as other information concerning that person. The administrator may use this data for information purposes, indicatively but not restrictively mentioned, order notifications, offers newsletter etc., unless the latter wishes not to do so. The webpage administrator will not sell or transfer in any respect or disclose personal data of its visitors/ users to third parties that are not affiliated with FELICIA LEATHER, without the visitor/ user’s consent, with the exception of the application of relevant legal requirements, solely to the competent Authorities.




Purpose of this privacy policy statement


FELICIA LEATHER is an organization, with cross-border legal entities, business processes, management structures and technical systems. This privacy statement applies to all websites, domains, services, applications and products owned by FELICIA LEATHER, except for the case of a privacy policy or statement relating to a particular program, product or service FELICIA LEATHER, which may override or supplement the present privacy statement.




External links.


The sites or services of FELICIA LEATHER may provide links to third party applications, products, services or websites, for your own convenience and information. If you use these links, you will no longer be on the FELICIA LEATHER. website. FELICIA LEATHER. controls neither these third party sites nor their privacy policy, which may differ from the privacy policy of FELICIA LEATHER. We do not endorse or provide any guarantee regarding third-party sites. The personal data that are collected or you choose to disclose to these third parties is not covered by the FELICIA LEATHER privacy policy statement. We recommend that you read the privacy policy statement of each site you interact with, before accepting the collection and use of your personal data.


FELICIA LEATHER may address newsletter content that corresponds to your field of interests, and may also provide social media tools that allow you to share information on your social network pages and/ or interact with FELICIA LEATHER. in various social network platforms. Using these features may lead to the collection or sharing of information about you, as permitted. We recommend that you review the privacy policy and settings on the social media network sites that you interact with, to ensure that you understand what information may be collected, used and disclosed by these sites.




Personal data collection


FELICIA LEATHER collects, extracts and uses personal information to offer you better services and personalize your experience and interaction with the company. This collection is done after prior notice and ensuring your consent, according to the prescribed procedures of the data protection authorities, if need be.


FELICIA LEATHER COMPANY  may collect personal data from you for the purpose of completing various transactions, such as:


• Product or service orders, activations and subscriptions.


• User profiling and verification.


• Requests for information.


• Subscriptions to marketing or support services.


• Participation in competitions or surveys.


The types of personal information you provide to us may include:


Contact information, such as your name, address, telephone number and email address, other unique information such as user IDs and passwords, product and service preferences, contact preferences, as well as your professional contact information by a designated entity within your business or company may be provided to FELICIA LEATHER.


If you post, comment, express interest or complaints, or share personal information, including photos, on any public forum on an FELICIA LEATHER. website, social network, blog or other such forum, you should be aware that any information you submits subject to be viewed, collected or used by other users of these forums and may be used to communicate with you, send unsolicited messages, or for purposes not controlled neither by you nor by FELICIA LEATHER COMPANY.


FELICIA LEATHER is not responsible If you post, comment, express interest or complaints, or share personal information, including photos, on any public forum on a FELICIA LEATHER COMPANY site, social network, blog or other such forum, you should be aware that any information you submit, viewed, collected or used by other users of these forums and may be used to communicate with you, send unsolicited messages, or for purposes not controlled by neither by you nor by FELICIA LEATHER. FELICIA LEATHER is not responsible for the personal information you choose to submit to such forums.


In addition to the information you provide, FELICIA LEATHER. may also collect information when you visit an FELICIA LEATHER. website, an application provided through a website, or a website “supported” by another company on behalf of FELICIA LEATHER. through automated data collection tools, including Web alerts, cookies and embedded Web links.


These tools collect specific traffic information that your browser sends to a website, such as the type and language of the browser, the access times, and the address of the redirecting website. They may also collect information about your Internet Protocol (IP) address, your unique device identifier, your link-transfer behavior (that is, the pages you see, the links you follow, and other actions you take in relation to FELICIA LEATHER SA website, or supported websites), as well as product information.


FELICIA LEATHER COMPANY may also use some of its automated data collection tools for specific emails it sends and contact it establishes, and may therefore collect information using these tools when you open the email or click on a link contained therein. To learn more, read how FELICIA LEATHER. uses the automatic data collection tools.




Cookie Policy


A cookie is a small data file that is transferred from a webpage to your computer. FELICIA LEATHER. and our affiliate services send cookies when you browse our site. By accepting our cookies you give us access to information about how you use our site, which may be used by us and/ or our affiliates anonymously, to personalize your browsing experience.


The two (2) types of cookies used are:


-Session cookies: do not remain on your computer after the browser is turned off.


-Persistent cookies: They remain on your computer until they are deleted or expired.


Most browsers automatically accept cookies, but you can disable them by configuring your browser settings.




Security


FELICIA LEATHER. lists the protection of your personal data and online transactions among its top priorities, and takes all the necessary measures, with state-of-the-art methods, to ensure maximum security. All information related to your personal data and transactions is secure and confidential. The security of the online store www.felicialeather.gr is achieved via the following methods:


1. Encryption


The online store www.felicialeather.gr uses SSL (Secure Sockets Layer) technology. This SSL (Secure Sockets Layer) protocol is nowadays the worldwide web standard for websites certification. With this technology, every item you submit to our site is encrypted/ encoded before it is uploaded online, thus protecting personal information during their transfer. In addition, all information sent via the SSL protocol is protected by a mechanism that automatically checks if the data has been changed during the transfer.


Encryption is essentially a way of encoding information until it reaches its recipient, who can decode it using the appropriate key.




2. Customer/ User identification - Privacy


The user name and the password you provide when you join www.felicialeather.gr makes up an additional personal security measure. In this way, every time you use them, they give you complete access to your personal data and information.


When you place an order while you are logged in with your username and password at the online store www.felicialeather.gr, the communication between your computer and our systems is encrypted using a 128bits key. Specifically, every time you send information to the system, your browser first encrypts it using a 128bits key and then sends it to the system.


Just as you take care of your credit card transactions and do not acquaint anyone with your PIN code, you should carefully guard against acquanting anyone with your username and password used to access your account at www.felicialeather.gr, so as to avoid the risk of such information being compromised reaching out to third parties and/ or strangers to you.


Tip: While creating your password, do so using symbols in combination with alphanumeric characters. For security reasons you should change your password regularly and avoid using easily identifiable passwords, indicatively but not restrictively mentioned, phone number, date of birth, etc.